Local Support
The ability to provide after sales service and support is a key factor when clients are considering your product or service. When you have the proven ability to respond quickly to your clients’ issues or concerns you are enhancing your profile as a trusted supplier.
Technical Service Management
Successful management of local support staff is a key factor in our success. Your clients will see their issues and concerns addressed quickly within China, and your company will have confidence your companies interest are being looked after. We have the ability to safely store, and maintain an accurate inventory of spare parts and assemblies to support your clients
Field Support Staff
We maintain experienced factory trained engineers on staff for after sales service including repairs, field acceptance and upgrading of field equipment. Our engineers are fluent in Chinese and English, and are available for domestic and international travel as required.